Shipping policy
Thank you for shopping with Velora.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Times
Estimated delivery times:
- United States: 7–12 Business Days
- Canada: 7–15 Business Days
- United Kingdom: 7–15 Business Days
- Australia: 8–15 Business Days
- Other International Destinations: 10–20 Business Days
Please note that delivery times may vary due to customs, weather conditions, or carrier delays.
Free Shipping
We proudly offer FREE SHIPPING on all orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 2–5 business days to update.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided during checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact our support team and we will work with the carrier to resolve the issue.
Contact Us
For any shipping-related questions, please contact us at:
Support Email:
Thank you for choosing Velora.
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